Over the years, I have optimized many Information technology teams by leading them through agile transformations and enabling them to...

One organization is on a quest to enable customers to place an order without completing a paper-based purchase order. Another one is...

I previously explored the first question that paves the way to wiser tradeoffs in digital transformation efforts: what value will your...

Previously, I described why making strategic tradeoffs is crucial for the success of any digital transformation effort. I also suggested...

There are many paths to any digital transformation objective. This is both a blessing and a curse to those responsible. The blessing is...

To become better dancers, we don’t repeatedly purchase fancier, more ornate outfits, we improve our steps. So why do we persist with the...

Your beautiful mobile apps, agency-designed websites, conversational bots, world class analytics platforms and AI-powered customer...